Shipping policy
1. Time Processing
Orders are completed in one to three business days. High order quantities or busy times of the year may cause processing to take longer; in these situations, we will let clients know about any delays.
2. Delivery Schedules & Shipping Options
To guarantee timely and secure delivery, we collaborate with reputable courier providers. The following are the estimated delivery times:
Normal shipping takes five to seven business days.
Two to three business days for expedited shipping
Note: Depending on the region and stock availability, delivery timeframes may change.
3. Costs of Shipping
Shipping costs are determined on the order’s weight, size, and final destination. At checkout, accurate shipping charges are displayed.
For specialized shipping choices for big purchases or bulk shipments, get in touch with us directly.
4. Free Shipping
For orders exceeding ,such as ₹5,000, we provide free standard delivery. Only qualifying goods and locations are eligible for this deal.
5. Monitoring Orders
You will receive an email with a tracking number as soon as your purchase ships. This number will allow you to trace your order in real time.
6. Limitations on Shipping
At the moment, Nooriya Enterprises ships inside Uttarakhand ,India . If you need help and your location is outside of our delivery zone, please get in touch with us.
7. Lost or Damaged Packages
Please get in touch with our support staff within 48 hours after delivery if there is any chance of damage or loss. We’ll look into it and try to find a solution, which can involve a refund or replacement.
Return policy
1. Return Eligibility
Most things can be returned to us within 15 days after delivery. To qualify for a refund:
The item needs to be undamaged and in its original state.
All of the original packing, tags, and accessories must be included when returning the item.
Some goods, such special clearance items or bespoke orders, might not be returnable.
2. Procedure for Returns
To start a return:
Within 15 days of delivery, get in touch with our customer service representatives at [+91-8077621596,+91-9927426979].
Give the product’s specifications, your order number, and the reason for the return.
We will give instructions for return shipping and issue a return authorization upon approval.
3. Costs of Return Shipping
The buyer is responsible for paying the return shipping expenses, unless the return is being made because of:
A flaw in the item
Nooriya Enterprises supplied a wrong item.
We will pay for the return shipment in these circumstances.
4. Compensation
We will send you an email to let you know whether your refund has been approved or denied as soon as we receive and review your returned item. If accepted:
Refunds to the original payment method will be handled in 7–10 business days.
Except in cases where we made a mistake, the original shipping costs are not refundable.
5. Exchanges For things that are damaged or faulty, we provide exchanges. Please get in touch with our customer service representatives within 15 days of delivery to obtain an exchange. The availability of the goods determines exchanges.